Creating order shipments
Use an order shipment import when you want to mark products on an order as shipped and add shipment details in bulk.
You can download a minimal order shipment creation example and use it as a starting point.
Creating an order shipment can trigger an order status change email. To stop this email, disable the relevant buyer email template in the B2B app under Settings > Emails before running your import.
Required fields
To create an order shipment, leave the shipment ID blank and provide these fields.
On the Basic sheet:
| Field | Example value | Notes |
|---|---|---|
| Order ID | 109 | The BigCommerce order ID that the shipment belongs to. |
| Order Address ID | 10 | The shipping address ID for the shipment. You can find this as Address ID on the Shipping Addresses sheet of an Orders export. |
On the Items sheet:
| Field | Example value | Notes |
|---|---|---|
| Order Shipment Order ID | 109 | Match this to the Order ID on the Basic sheet. |
| Order Product ID | 15 | The order product ID to include in the shipment. You can find this as Entity ID on the Products sheet of an Orders export. |
| Quantity | 1 | The quantity of this order product included in the shipment. |
The IDs needed for shipment creation are not all visible in the BigCommerce admin area. Export Orders from Shift first, then use the Shipping Addresses sheet to find Address ID and the Products sheet to find Entity ID.
Helpful fields
You can include other shipment columns on the Basic sheet, such as Tracking Number, Tracking Link, Shipping Method, Shipping Provider, Tracking Carrier, Merchant Shipping Cost, or Comments.
Import the file
- Choose Order Shipments in Shift.
- Start a new import.
- Upload your shipment spreadsheet.
- Map the Basic and Items columns to the matching order shipment fields.
- Validate the import.
- Start the import once validation passes.
For all supported order shipment columns, see the Order shipments template.